Privacy Policy
How we collect, use, and protect your information
Last updated: August 11, 2025
Our Commitment to Your Privacy
YouHelp Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our volunteer matching platform.
Information We Collect
Personal Information
- Name and email address (via Google OAuth)
- ZIP code and location preferences
- Volunteer interests and availability
- Contact form submissions
Automatically Collected Information
- Browser type and version
- Device information
- IP address and general location
- Pages visited and time spent on our platform
How We Use Your Information
- Volunteer Matching: To connect you with relevant volunteer opportunities
- Communication: To send you opportunity alerts and platform updates
- Account Management: To maintain your profile and preferences
- Platform Improvement: To analyze usage and improve our services
- Legal Compliance: To comply with applicable laws and regulations
Information Sharing
We do not sell your personal information. We may share your information only in these circumstances:
- With Nonprofit Partners: Your name and contact information when you express interest in their opportunities
- Service Providers: With trusted third parties who help us operate our platform (email services, hosting)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Data Security
We implement appropriate security measures to protect your personal information:
- Encrypted data transmission (HTTPS/SSL)
- Secure database storage
- Regular security audits
- Limited access controls
Your Rights and Choices
- Access: Request copies of your personal information
- Update: Modify your profile and preferences at any time
- Delete: Request deletion of your account and associated data
- Opt-out: Unsubscribe from email communications
- Data Portability: Request your data in a portable format
To exercise these rights, contact us at alex@youhelp.com
Cookies and Tracking
We use cookies and similar technologies to:
- Remember your login status and preferences
- Analyze platform usage and performance
- Provide personalized content
You can control cookies through your browser settings, but some features may not function properly if disabled.
Third-Party Services
Our platform integrates with:
- Google OAuth: For secure authentication
- Email Services: For sending notifications and alerts
These services have their own privacy policies, which we encourage you to review.
Children's Privacy
Our platform is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Updating the "Last updated" date
- Sending email notification for significant changes
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: alex@youhelp.com
- Company: YouHelp Inc.
- Subject Line: Privacy Policy Inquiry